The Biggest Ecommerce Trend of 2026 Isn’t AI. It’s Friction Reduction
Every year, ecommerce trend articles arrive with a familiar list of predictions. AI will change shopping. Personalization will become more sophisticated. Customer data will become more valuable. New technologies will reshape how customers discover and purchase products online. Many of those predictions are accurate. AI is influencing ecommerce, personalization continues to evolve, and businesses have more technology available to them than ever before. However, focusing on individual technologies can obscure a much larger trend. AI is absolutely shaping the future of ecommerce. The question is










